BEFORE WE START
All seating at the Arts and Culture Centre and the Basilica of St. John the Baptist is pre-assigned. Please ensure you sit in your assigned seat at these venues, and check with an usher for assistance.
Seating at the D.F. Cook Recital Hall is generally first-come first-served basis (with the exception of some reserved seating for NSO subscribers).
Seating at the First Light Centre for Performance and Creativity (formerly Cochrane Street United) is first-come first-served.
Seating at the Anglican Cathedral of St. John the Baptist is on a first-come first-served basis.
There are also several special-discount ticket programs available:
NSO Family Plan (Ages 6-13): With each adult ticket purchased (either single ticket purchasers or subscribers), you can purchase an accompanying ticket for a child 6-13 for just $10.
TD Go NSO! (Ages 14-29): The NSO and TD invite students 14-29 to get inspired! Become a TD Go NSO! Member and get premium Newfoundland Symphony Orchestra concert tickets (Masterworks, Sinfonia, Recital, and Messiah) for only $10! Membership is FREE!
There is no dress code for the symphony. Wear what you feel most comfortable in. Most people wear business clothes or slightly dressy casual clothes, but you’ll see everything from jeans to cocktail dresses.
Food and drinks (with the exception of bottled water) are not permitted in the ACC. There are vending machines and a cash bar available on site and the NSO has special feature drinks available for certain concerts. Check the individual concert pages from the concert listing page. If you have any food or drinks with you please only consume them outside of the concert halls. Eating or drinking in the hall can be very disruptive to others enjoying the concert.
You don’t need to have any experience of knowledge of classical music to enjoy a symphony concert. To enhance your experience however, we have included information on musical selections, our guest artists and Spotify playlists as part of the concert listing page for each NSO concert.
We also have a pre-show talk called “Listen Up” before each Masterworks show on the upper concourse of the Arts and Culture Centre beginning at 7:15pm.
WHILE YOU’RE HERE
The Arts and Culture Centre is fully wheelchair accessible. As wheelchair seating is limited, please book these seats in advance. We also have a limited number of hearing assist devices – please reserve when ordering tickets. Please let the Box Office know of special needs when ordering tickets.
The DF Cook Recital Hall at Memorial University’s School of Music is wheelchair accessible with two spaces available at the back of the hall.
There are also accessibility accommodations available at our other venues – please enquire at the NSO office (722-4441) for further details.
There is no public WIFI available at the Arts and Culture Centre, First Light Centre for Performance and Creativity, Basilica of St. John the Baptist or Anglican Cathedral of St. John the Baptist.
There is public WIFI available at the DF Cook Recital Hall on the Memorial University network.
Intermission length is 25 minutes at the Arts and Culture Centre and 20 minutes at other venues. There is no intermission during the Messiah.
Some concerts have no intermission – details are available on the concert listing page for each NSO concert.
NSO musicians and guest artists sometimes come to the lobby following performances. This is generally announced prior to each concert.
Performance length varies, but a regular NSO concert runs approximately two hours with one intermission. Some performances, may run shorter or longer depending on piece length or guest artist.
You can find the length of each individual piece on each concert description on our concert listing page and in our season program.
Applause: Audiences tend to wait until the end of an entire piece to clap (following the completion of all movements). Waiting to applaud until the end is respectful of the performers’ concentration and mindful of musical continuity. The conductor will signal when a piece is over by putting their arms down and turning to the audience, so make sure to watch the conductor for your cue to clap. If you are still unsure, follow the majority of the audience, if they applaud, join in.
Coughing: Everyone gets the urge to cough now and then. Try to cover your cough in a loud passage of music. If this is not possible and you begin to cough a lot it is very appropriate to quietly exit the concert hall. For performances at the ACC the ushers will assist you in getting to the closest exit. The ushers will then tell you when you are able to re-enter the auditorium at a suitable break in the performance. If you have lozenges for a cough please unwrap them ahead of time to have handy during the performance.
Photographs: You are welcome to take pictures inside the concert halls before and after the concert, and at intermission. A symphony selfie to remember the night is always encouraged during the appropriate times. We love to see the concert through the eyes of our patrons so please tag us on any pictures you post online. Check out our social media accounts here.
As a courtesy to musicians, guest artists, and fellow concertgoers, please put your phone away during the performance. Flash photography is forbidden at all times. The use of cameras, smartphones, and/or other recording devices for commercial reproduction or sale is strictly forbidden without the prior written consent of the Newfoundland Symphony Orchestra.
Cell phones: The use of mobile and smartphones and other electronic devices is extremely disruptive. Please be sure to turn off your cell phones, pagers, and all other electronic devices before the concert begins. Sit back, unplug from the outside world and enjoy the music.
We strive to make all NSO events scent free. We urge you to refrain from using any scented personal products when attending NSO events. Please keep in mind that our patrons’ and employees’ comfort and health can be compromised by the presence of scents in our environment that trigger asthma and other scent related ailments.
Arts & Culture Centre St. John's
95 Allandale Rd, St. John’s, NL A1B 3A3
Anglican Cathedral of Saint John the Baptist
16 Church Hill, St. John’s, NL A1C 3Z9
Basilica of Saint John the Baptist
200 Military Rd, St. John’s, NL A1C 5M3
D.F. Cook Recital Hall, Memorial University
Burtons Pond Rd, St. John’s, NL A1C 5S7
First Light Centre for Performance and Creativity
(Formerly Cochrane Street United Church)
42 Bannerman St, St. John’s, NL A1C 3M6